Privacy Policy

Last updated: 6 April 2026

At TrueStrive, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

• Name, email address, and other contact details provided during account creation.
• Professional information you provide, such as career history, achievements, education, skills, and other career record content.
• CVs and job descriptions you upload to the platform.
• Your chosen public profile URL.

1.2. Usage Data

• IP address, browser type, operating system, and device information.
• Details about how you interact with our platform (e.g., pages visited, features used, session duration).

1.3. AI Interaction Data

• Content of your AI coaching sessions.
• AI Twin configuration you define.
• Conversations between visitors and your AI Twin, including visitor email addresses and AI-generated summaries.

1.4. Visitor Data

• When visitors interact with a professional's AI Twin, we collect their email address (for verification) and conversation content.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, personalise, and improve our services.
• To manage your account and authenticate your identity via email verification codes.
• To communicate with you about platform activity.
• To analyse usage patterns and improve our AI systems.
• To enforce rate limits and ensure platform security.
• To comply with legal obligations.

3. How We Share Your Information

We value your privacy and only share your information under the following circumstances:

• Your AI Twin: Professional information you have marked as visible is shared with visitors who interact with your AI Twin. You control this through twin visibility settings.
• Visitor conversations: When a visitor chats with your AI Twin, the professional receives the visitor's email address and conversation summary to enable follow-up.
• Service providers: With trusted third-party service providers (e.g., cloud hosting, email delivery, analytics) for operational purposes.
• Legal requirements: To comply with legal requirements or respond to lawful requests from public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance your browsing experience.
• Analyse traffic and usage patterns.
• Improve our services based on how users interact with the platform.

You can manage or disable cookies through your browser settings or our cookie consent controls.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access and Portability: Request a copy of your personal information.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at privacy@truestrive.ai.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our services after changes are made indicates your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at hey@truestrive.ai.